Last updated 26 September 2026
Buyers use LoomTrade free of charge. Businesses that want to see buyer details and send quotes buy a subscription plan. The price, the period and the GST are shown before you pay, and a GST invoice is issued for every payment.
New businesses may get a free trial. No payment is taken for the trial, and it simply ends on the date shown.
Plans do not renew on their own: we remind you before the end date and you choose whether to pay again. You can stop at any time by not renewing. Your plan stays active until the end of the period you paid for.
A plan starts as soon as payment succeeds, so the amount paid for a plan period that has started is not refunded, in full or in part.
We refund in full if you were charged twice for the same plan, or if money was taken but your plan was not activated and we cannot activate it. Refunds go back to the card, UPI or bank account you paid from, within 7 working days of our confirming the refund; your bank may take a few more days to show it.
If we suspend a business for breaking our Terms, the plan is not refunded. If we stop running LoomTrade, we refund the unused full days of every active plan.
Write to myloomtrade@gmail.com or call 9041904142 within 30 days of the payment, with your registered mobile number, the payment date and amount, and the payment ID from your receipt. We reply within 2 working days.
LoomTrade is an online service: nothing is shipped. Your plan is active in your account immediately after payment. Fabric deals between buyers and sellers are agreed directly between them; LoomTrade does not handle their payments, delivery, returns or refunds.
See also: Terms and conditions · Privacy policy · Contact us